A seasoned IT professional with over 20 years of experience, offering a unique blend of technical expertise and business acumen to drive cost-effective solutions. Proven ability to bridge the gap between business needs and technical implementation, ensuring successful project delivery and client satisfaction. Chad is passionate about optimizing processes and reducing costs through technology, with a record of accomplishment of leadership in software development, product management, and strategic planning.
“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.”
Antoine de Saint-Exupéry, Airman’s Odyssey
Table of Contents
VISION: To leverage technology and business insights to drive innovation, optimize processes, and deliver exceptional value to clients.
Key Strengths
- Strategic Product Leadership: Expertise in developing long-term strategies and guiding product evolution.
- Problem Solving: Adept at identifying and resolving complex issues, ensuring high-quality deliverables.
- Business Acumen: Strong understanding of business processes and challenges, enabling the connection of technological solutions to business needs.
- Process Optimization: Proven ability to streamline operations, reduce overhead, and increase efficiency through technology-based best practices.
- Stakeholder Engagement: Skilled in navigating stakeholder landscapes, driving strategic alignment, and ensuring client satisfaction.
- Team Leadership: Experience in managing and mentoring development teams, fostering professional growth and continuous learning.
Experience Highlights
- Led the implementation of a $1.3M ERP solution, integrating key business functions.
- Enhanced accounting firm review system, resulting in operational efficiencies and cost reduction.
- Developed product roadmaps for industrial automation solutions, demonstrating strategic vision and stakeholder collaboration.
- Successfully migrated organizations to cloud platforms, reducing support costs and modernizing processes
Work Experience (2010 — Present)
Lantern Canada
Implementation Lead
As an Implementation Lead at Lantern, I play a crucial role in driving the growth of our Digital & App Innovation practice. I lead a high-performance development team, providing essential guidance and maintaining our operational playbook. My responsibilities span across people leadership, technology oversight, delivery excellence, and business development.
Lantern Canada
Principal, Product
Working as the Principal within the Product team for Lantern’s Digital & App Innovation Practice. Day-to-day, consults on clients’ business needs as a trusted technology and business advocate in user experience and supporting clients in their journey to building and optimizing their solutions. Provides insights and directions on best practices in creating custom solutions for clients. Educates clients on realizing digital transformation ambitions through leading informative and client-focused discovery workshops, with a specific focus on custom-developed, web accessible solutions.
DevFacto Technologies
Senior Business Analyst
Working as a Senior Business Analyst with DevFacto’s User Experience and Design Practice. Day-to-day, consults on clients’ business needs as a trusted technology and business advocate in the User Experience practice and support clients in their journey to building and optimizing their solutions. Provides insights and directions on best practices in creating custom solutions for clients. Educates clients on realizing digital transformation ambitions through leading informative and client-focused discovery workshops, with a specific focus on custom-developed, web accessible solutions.
NOTE: In 2023 DevFacto became part of Lantern
Pleasant Solutions
Senior Business Analyst
As a Business Analyst at Pleasant Solutions my role is to gather requirements from our customers regarding their business needs and translating those into technical documentation that will be used for quoting and eventual custom software development by our professional software developers.
Experienced building software with clients in many industries including Oil & Gas, Manufacturing, Professional Services, Medical, Fire Safety, and more. These projects range from individual entrepreneurs with the next great mobile app idea to large enterprises looking to streamline businesses process and reduce overhead. The scope of solutions I have worked with include Mobile Apps (both internal and public), Progressive Web Applications, Desktop Applications, Server Back End Applications, Firmware for custom hardware and much more.
DSL Ltd.
Director of IT
For 3 years I worked as the Director of IT for Eden Textile’s sister company, DSL Ltd. Reporting to the Presidents and leading a team of internal and external resources, my job was to utilize technology to reduce costs, automate process and streamline business for each of these organizations.
My primary focus during my time at DSL was to bring their IT infrastructure and software up to a level that would support DSL’s growth into the future. After I had completed the network and hardware portion of this, I then implemented an ERP solution that included Field Service Managment from IFS World, Microsoft Dynamics NAV, and Prophet by Baxter.
Eden Textile
Director of Marketing & IT
As the Director of Marketing & IT for Eden Textile, I was responsible for the vision and implementation of marketing strategies and technologies to bring our company to the next level. My duties include managing both internal and external resources for our Marketing & IT Departments in order to provide a service that aids the growth of other business units within the organization.